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1st Line Support Chorley

££17,000 - £18,000
Office Based

Do you have a desire to take the first step into IT Support?

Due to a growing client list, a Chorley based Software House are currently looking to add a 1st Line Support Engineer to their team. Supporting a range of clients across the UK, support a range of Applications, Hardware and Infrastructure.

The Role;

  • The main responsibility of this role is to provide telephone assistance to customers / clients who are seeking a solution to any technological issue they may have, escalating the problem when necessary.
  • You will log all incoming and outgoing communication within the CRM system.
  • You will be put on a clear progression path and show a drive to progress from entry level through the levels within the team.

Your Profile;

  • You will be currently working in a 1st line support or trainee position within the IT sector or alternatively; be actively in an IT apprenticeship scheme looking for a first move.
  • You will have proven customer service skills and have a keen eye for detail.
  • An interest in wanting to gain qualifications and learn and develop you own personal tech experience.

If this sounds like an opportunity you would like to commit to, click apply!

George Rose Beaumont IT
Hi, I'm George
I manage Beaumont's Cloud & Infrastructure roles